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General Enquiries: 01249 712232
Appointments: 01249 713019
Cancel Appointments: 01249 717030
Fax: 01249 701389

Out of Hours: 
NHS 111


Beechfield Road, Corsham, Wiltshire, SN13 9DL [Map]
 

Friends and Family Test Results

 

When you receive care or treatment within the NHS you can fill out a short questionnaire to give us feedback that will help to improve local services for everyone. You may also receive an electronic (text) version on your mobile following an appointment at the surgery. 

 

It gives you the chance to tell us what you think about your experience... good or bad.  You can explain your answer and tell us how we can improve things.

 

We look at the feedback on a monthly basis and use the information to make decisions that will make local services better for local people.

 

It is open to all patients, whatever your age or healthcare needs.  You don't have to give your name or contact details so our staff won't know the comments came from you.

 

We believe that, if our services are good enough for you and your family and friends, then they'll be good for everyone.

  

Feedback

 

Patients were asked 'How likely would you recommend our GP Practice to Friends and Family if they needed similar care or treatment'

 

The results for April 2020:

 

EXTREMELY LIKELY

LIKELY

NEITHER LIKELY OR UNLIKELY

UNLIKELY

EXTREMELY UNLIKELY

79

 

2

0

0

0

 

Some of the comments made were:

 

Written on behalf of patient due to COVID-19 'Patient said she thinks our system is brilliant as you always get to see or speak to a doctor on the day if needed'

 

Written on behalf of patient due to COVID-19 'I was very impressed with the slick way the blood tests are being managed during the COVID-19 pandemic'

 

 

We would like to thank everyone for taking the time to complete the Family and Friends test.

 

 


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