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General Enquiries: 01249 712232
Appointments: 01249 713019
Cancel Appointments: 01249 717030
Fax: 01249 701389

Out of Hours: 
NHS 111


Beechfield Road, Corsham, Wiltshire, SN13 9DL [Map]
 

Healthy Us Programme ( posted on Nov 13, 2020 )

 

 

Wiltshire Health Improvement Hub are excited to this week launch our new group weight management programme called Healthy Us. Healthy Us is a free 12 week course open to anyone living in Wiltshire, aged 18 or over, with a BMI of 28 or above (To measure BMI please use the NHS BMI calculator).

 

Courses will be held throughout the year and will be delivered virtually over Microsoft Teams. We plan to also hold face to face group courses around the county when circumstances allow, and it is safe to do so. We are now accepting referrals for the virtual courses starting in January 2021 which will run on the following days and times:

  • Tuesdays 11am
  • Wednesdays 7pm
  • Thursdays 1pm
  • Thursdays 7pm

For further information about course start dates, please get in touch using the contact information below.

 

We are fortunate to be working with IAPT, who will provide evidence based psychological support to attendees. IAPT will be delivering two sessions during each course looking at emotional eating and wellbeing. The course will support participants to eat well, move more and feel better. Each interactive session is one hour and covers topics such as balanced nutrition, portion sizes, eating out, physical activity and healthy habits for life.

 

The programme is designed to give participants the tools they require to make small but sustainable changes that can be maintained long term. We will support participants to lose weight and maintain this weight loss.

 

Healthy Us is one of the services that make up the recently launched Wiltshire Health Improvement Hub, a single point of access for referrals to the Health Improvement coaches (adult health and mental wellbeing service), Healthy Me (child and family weight management service), and Healthy Us.

 

To join a course you can contact us at the Wiltshire Health Improvement Hub:

Email: health.coaches@wiltshire.gov.uk

Phone 0300 003 4566 - select option 1

Facebook:@wiltshirehealthimprovementhub

Website: https://www.wiltshire.gov.uk/public-health-weight-adults

COVID-19 Update ( posted on Nov 12, 2020 )

Over the last few months you are likely to have noticed a difference in the way things are being done in general practice as we manage coronavirus (Covid-19).


We want to start off by saying thank you. Thank you for adapting so quickly to these new ways of working – it has been the drastic, yet fundamental, change needed to ensure the safety of you and our staff.

 

To slow down the spread of coronavirus, we have worked to reduce the number of people coming into the practice by using telephone appointments and video consultations. Our top priority is, and has always been, to keep you and our staff safe while ensuring you get the care you need. This is why we ask you to continue what you have been doing to access your GP service.

 

Please do not visit the GP practice without an appointment.

 

Instead call the practice or go to our practice website. You can speak to a GP or nurse over the phone or, if appropriate, have a video consultation. This means that you to get advice and treatment from the right person very quickly. Do remember to look at the excellent on-line resources available or speak to your pharmacist before you phone the surgery as we still get many phone calls about self-limiting conditions.

 

If a doctor or nurse does need to see you in person then you will be given a timely appointment to attend the practice. In fact, many of our GP face to face appointments are booked on the same day as your phone call.

 

Only coming into the surgery with an appointment means:

· you will get seen promptly

· you are reducing your risk of catching/spreading coronavirus by avoiding a waiting room

· you are helping to keep staff healthy and safe

· The practice is able to maintain a clean environment and protect you from the virus

 

A home visiting service, for patients who are medically unable to leave their home will be provided. This service is not provided just for convenience or transport issues. Under the lockdown rules it is permitted to travel to medical appointments.

 

Both the surgery and local pharmacies are considered essential service so we will be operating as normal. Please DO NOT request medication early as we will be unable to process these requests. You will be able to order earlier close to Christmas to cover the holidays.

 

Thank you once again for your support and understanding as we all adapt to a new way of working.

 

Kind regards

The Porch Surgery

Coronavirus and Children ( posted on Sep 18, 2020 )

This is a very challenging time we find ourselves in and there is understandably a lot of anxiety in the community around school age children, their risk from COVID-19 and the potential impact of school absence both for that child and for the family as a whole. This email is try to help you access good, up-to-date information to help us all work together over the next few months.

 

1.    Symptoms of coronavirus in children

The main symptoms of coronavirus are:

  • a high temperature
  • a new, continuous cough – this means coughing a lot, for more than an hour, or 3 or more coughing episodes in 24 hours
  • a loss or change to sense of smell or taste – this means they cannot smell or taste anything, or things smell or taste different to normal

Please be reassured that if your child has symptoms of the usual winter bugs eg: runny nose or sore throat but DOES NOT have any of the symptoms listed above then they can still go to school.

2.    What to do if your child has the above symptoms

If your child has any of the main symptoms of coronavirus:

  1. Get a test to check if they have coronavirus as soon as possible - please be aware that you cannot under any circumstances get a test through your GP surgery so please do not ring for this purpose alone. You can ONLY get a test through 'NHS 111 online' OR by ringing 119 if you do not have access to the internet.
  2. Stay at home and do not have visitors until you get the test result – only leave your home to have a test. Please only order a test for the person in your household who has symptoms. These tests are NOT for individuals who do not have symptoms.

Anyone you live with, and anyone in your support bubble, must also stay at home until you get the result.

 

3.    What you can do to decide if your child needs to see a GP

 

If you are worried about your child please click on the link below to an excellent website called 'Healthier Together' where there is lots of very useful information about managing illness in children. ​

 

There is also a page dedicated to COVID-19 in children. It is important to remember that COVID-19 appears to generally cause mild illness in children. Only about 1 in every 100 cases diagnosed in the UK have been in children and infection is generally far milder in children than it is in adults, although we do not yet understand exactly why this is the case.Once you have looked at your child's symptoms if you are still concerned and think they need to be seen then please either:

  • access NHS 111 online OR ring 111 for COVID-19 symptoms
  • if you do not think your child's illness is due to COVID-19 then please contact your GP practice.

 

With best wishes

The Porch Surgery Team.

Covid-19 impact on Mental Health ( posted on Jul 27, 2020 )

 

MIND, the mental health charity, have excellent resources including a section specifically about the impact the pandemic is having on people's mental health. To visit their website please click here.

Covid-19 – The compulsory wearing of a face covering ( posted on Jul 17, 2020 )

The introduction of the requirement for people to wear face covering on Public Transport and while in shops is intended to help prevent the spread of the Covid-19 virus.

 

There are certain groups of people who are exempt from this requirement and they include:

  • children under the age of 11,
  • people with disabilities 
  • those with breathing difficulties or
  • those who are travelling with someone who relies on lip reading.

These groups of people, their parents or guardians are able to indicate the reason, if required, as to why they are not wearing a face covering.

 

General practice is under considerable pressure as a direct result of the current challenges they are faced with delivering a service to patients at the same time as coping with the consequences of this virus. 

 

There is no requirement for general practice to issue letters for patients who are unable to wear face coverings, as the Government have clearly defined the exemptions to this requirement.

 

General practice needs to focus all its time and effort managing those who need their help and not be diverted from this by unnecessary tasks.

 

Many thanks for your help and support in this matter.

Control The Virus ( posted on Jul 17, 2020 )

 

 

 

GP services are still available for patients, but please do not walk in to your practice. Instead call or visit your practice's website. If patients are advised that a face-to-face appointment is necessary, services have taken measures to minimise risk to patients and staff.

( posted on Jul 10, 2020 )

Link volunteers needed!

 

If you have a bit of spare time and would like to make a difference in your community please consider becoming a Link driver.

 

Link Schemes are community-based, volunteer run charities based predominantly in Wiltshire which aim to improve the quality of life for disadvantaged, elderly or infirm people by providing transport and ‘good neighbour’ services.

 

Marie Stopes UK ( posted on May 7, 2020 )

Marie Stopes

Virtual Support For Carers ( posted on May 6, 2020 )

 

Carer Support Wiltshire has a lot of information and advice to help carers during the coronavirus pandemic.

 

Please visit their website at http://www.carerssupportwiltshire.co.uk for all the latest information and help available.

Be Cautious About Cancer ( posted on May 6, 2020 )

BCAC

At home shouldn't mean at risk ( posted on Apr 29, 2020 )

 

If you or someone you know is suffering from #DomesticAbuse, isolation rules do not apply. Police response & support services remain available. Find support at gov.uk/domestic-abuse or call 999 if you are in immediate danger. #YouAreNotAlone


Domestic Violence Poster

Covid-19 and children ( posted on Apr 9, 2020 )

 

COVID19 is unlikely to cause a serious illness in children, but please remember children can still become seriously unwell from other causes that are always around. Please do not let concerns over COVID19 stop you from contacting medical services. If you are not sure if your child needs to be seen please go to https://www.what0-18.nhs.uk/national for advice or contact 111 or your GP. For information about crying babies go to https://www.what0-18.nhs.uk/national If your child is severely unwell call 999 or go to ED. 

We will not be offering ear syringing from 1st Aug 2019 ( posted on Apr 29, 2019 )

Ear syringing is out dated and not essential, ear wax can be managed with self-care in almost all cases and otherwise micro-suction is a safer and more effective method of wax clearance for the small numbers of people who cannot self-manage.The CCG advice for ear care:

 

http://www.wiltshireccg.nhs.uk/wp-content/uploads/2013/12/Blocked-ears-wax-self-guidelines-for-patients.pdf

 

There are a number of private providers who offer micro-suction.

MJOG messenger – download the free app for secure, two-way communication with your GP Practice ( posted on Mar 22, 2019 )

 

GP Practices in Wiltshire are offering their patients a smart way to communicate via a free, downloadable app – MJOG. The app provides a simple and secure channel for two-way communications between the GP Practice and the patient.

 

Dr Jonathan Osborn, GP at Giffords Surgery and Chief Clinical Information Officer for Wiltshire CCG explains: “MJOG is a fantastic, free, secure and simple-to-use app that I’m encouraging all of my patients with smart phones to download.”

MJOG provides patients who have downloaded the app with secure, two-way direct messaging with their Practice, including:

  • Handy appointment reminders
  • Instant notifications from their GP Practice
  • One-click process for cancelling their appointments
  • Private and secure messaging

Dr Osborn continues: “Many Practices already use straight-forward text messaging to communicate with their patients, but MJOG notches this up a level. Patients are able to receive information in a more informative way when compared to SMS, with the added convenience of being able to reply at the touch of a button. MJOG also makes it simple for patients to cancel their appointments in one-click, saving them time by removing the need to telephone the Practice.”

 

Practices that are using the MJOG app are sending their patients a text message to encourage them to download the app for free, from the App Store or Google Play. MJOG has no hidden message costs for the patient.

 

Patients should ensure their Practice has their up to date contact details.

Accessible Information Standard - What is it? ( posted on Aug 3, 2016 )

It aims to ensure patients and carers with a disability, impairment or sensory loss;

 

  • Get information they can access and understand
  • Receive any communication support they need

 

Please talk to any of our team, we want to ensure we communicate effectively with you;

 

Do you have any special communication requirements?

 

What communication support should we provide for you?

 

For patients with profound hearing loss an email address is available upon request.

 

What will we do with the information?

 

Record on your file what your communication needs are, and make sure that you get information in an accessible way and communication support if you need it.

 

When necessary and with your permission share this information with other NHS and adult social care providers.

 

For more information please visit the following website: www.england.nhs.uk/accessibleinfo

ACCESS TO ONLINE SERVICES ( posted on Mar 23, 2016 )

We are pleased to be able to offer our patients a variety of on-line services. 

 

 

What are On-line Services?

 

By accessing this facility you can:

  • Order repeat prescriptions
  • Book routine GP Appointments
  • Cancel appointments
  • Update your contact details
  • View your Summary Care Record (medication and allergies)
  • View your Medical Record Detailed Read Coded entries
  • View your Medical Record (Entries made since 01.04.17)

 

 

How do I access these services?

Due to the confidential nature of this facility, all patients requesting access will need to read the Patient Access to On-line Services Terms and Conditions leaflet and complete an application form.

 

 

Where can I find these documents?

  • Reception staff will be able to supply you with the information
  • Downloadable in 'Our Documents' on the left hand side tab of the home page

YOUR NAMED GP ( posted on Mar 4, 2016 )

 

You may be aware that all practices are required to provide their patients with a named GP who is responsible for patients’ overall care at the practice.  If you express a preference as to which GP that is, the practice will make reasonable efforts to accommodate this request.  This does not prevent you from seeing any other GP in the practice.

 

The named GP will take lead responsibility for the coordination of all services required under the contract and ensure they are delivered to each of their patients where required (based on the clinical judgement of the named accountable GP)

 

Patients will be informed of their named accountable GP at the first appropriate interaction with the practice.

If you wish to know the name of your named GP, please ask the receptionist.  


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