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General Enquiries: 01249 712232
Appointments: 01249 713019
Cancel Appointments: 01249 717030
Fax: 01249 701389

Out of Hours: 
NHS 111


Beechfield Road, Corsham, Wiltshire, SN13 9DL [Map]
 

Coronavirus reminder ( posted on May 14, 2020 )

 

GP Practices are open for business but potentially high risk locations for a Coronavirus infection.

 

WE ARE ADVISING ALL PATIENTS NOT TO ATTEND THE SURGERY UNLESS YOU HAVE AN APPOINTMENT

 

ALL requests for appointments will be triaged by telephone. Please call the appointments line on 01249 713019.  A clinician will call you back and if necessary can arrange a video consultation or a face to face appointment.

 

For all other queries please telephone us on 01249 712232

Carers Support Wiltshire ( posted on May 14, 2020 )

Carers Support

Marie Stopes UK ( posted on May 7, 2020 )

Marie Stopes

Virtual Support For Carers ( posted on May 6, 2020 )

 

Carer Support Wiltshire has a lot of information and advice to help carers during the coronavirus pandemic.

 

Please visit their website at http://www.carerssupportwiltshire.co.uk for all the latest information and help available.

Be Cautious About Cancer ( posted on May 6, 2020 )

BCAC

Open For Business ( posted on Apr 29, 2020 )

 

You can still contact your GP, 111 online or call 111 for help. If you are told to go to hospital, you must go. We’ll give you the care you need.

 

Open For Business 2

At home shouldn't mean at risk ( posted on Apr 29, 2020 )

 

If you or someone you know is suffering from #DomesticAbuse, isolation rules do not apply. Police response & support services remain available. Find support at gov.uk/domestic-abuse or call 999 if you are in immediate danger. #YouAreNotAlone


Domestic Violence Poster

Help with Anxiety and Mental Health during current pandemic ( posted on Apr 17, 2020 )

Richmond Fellowship - Bath, Swindon and Wiltshire wellbeing support telephone service


Richmond Fellowship are now offering telephone advice and support across Bath and North East Somerset, Swindon and Wiltshire to help people struggling with anxiety or other mental health concerns in the current situation.

Please leave a voice message or email using the contact details above – clearly stating your full name, your telephone number and a brief summary of your inquiry – and they will get back to you within 24hrs Monday – Friday during office hours.

 

Your inquiry will be dealt with in the strictest confidence. 

 

More information can be located on the Public Health website:

looking after mental health and wellbeing 

 

Covid-19 and children ( posted on Apr 9, 2020 )

 

COVID19 is unlikely to cause a serious illness in children, but please remember children can still become seriously unwell from other causes that are always around. Please do not let concerns over COVID19 stop you from contacting medical services. If you are not sure if your child needs to be seen please go to https://www.what0-18.nhs.uk/national for advice or contact 111 or your GP. For information about crying babies go to https://www.what0-18.nhs.uk/national If your child is severely unwell call 999 or go to ED. 

If you're self-isolating ( posted on Apr 2, 2020 )

If you are self-isolating due to coronavirus (COVID-19) and you need help as you do not have any family, friends or neighbours you can contact your local town council for support.

They are able to help you with:   
  • deliveries of food and other essentials
  • loneliness and wellbeing  
You can contact Corsham Town Council via email at towncouncil@corsham.gov.uk, Box Parish Council at mailbox@boxparish.org.uk or others in Lacock and Colerne to use their volunteers for general help. A full list is available here.
 
If you are in a more difficult situation you can request additional help from the Wiltshire Wellbeing Hub by calling their helpline on: 0300 003 4576 or via email at wellbeinghub@wiltshire.gov.uk. It's available from 8am - 8pm Monday-Friday and 10am - 4pm Saturday and Sunday.​

Coronavirus update ( posted on Mar 26, 2020 )

 

GP Practices are potentially high risk locations for a Coronavirus infection.

 

WE ARE ADVISING ALL PATIENTS NOT TO ATTEND THE SURGERY UNLESS YOU HAVE AN APPOINTMENT

 

ALL requests for appointments will be triaged by telephone. Please call the appointments line on 01249 713019.  A clinician will call you back and if necessary can arrange a video consultation or a face to face appointment at the surgery on the day.

 

For all other queries please telephone us on 01249 712232

( posted on Mar 19, 2020 )

Paracetamol

 

Paracetamol is a very useful pain-reliever offering some comfort for a wide range of conditions including headaches, general aches and pains, and reducing fever.  It does not change the disease progression; just helps make you feel a bit better.  Some people have been purchasing unnecessarily large amounts from over the counter sellers including supermarkets, petrol stations and your local community pharmacy.  There are many reports of bare shelves.

 

Community pharmacies are working hard to maintain the supply chain for paracetamol, so that people who need it on a daily basis to help manage chronic pain can still have access to it.

 

Please continue to use this option as stocks will be replenished.

 

Your GP will only be able to issue prescriptions for small amounts of paracetamol if there is a proven clinical need not for a just in case basis.

 

Please do not contact the surgery for medication that is not currently necessary in order to ensure supplies are reserved for those that do need them.

 

 

Patients Diagnosed with Asthma

 

For our patients with a current diagnosis of asthma, carrying your reliever inhaler (usually blue, often salbutamol) with you is important if you think your asthma symptoms are flaring up (see https://www.asthma.org.uk/coronavirus#Advice). 

 

Pharmacies are working hard to ensure there are sufficient stocks of salbutamol for those patients that need them for asthma right now.  If you have not previously had a diagnosis of asthma, or have not needed a reliever inhaler for several years then there is no reason, including the potential corona virus infection, to request one now. 

INFORMATION ABOUT CORONAVIRUS ( posted on Mar 6, 2020 )

 

If you think you are at risk of coronavirus do not attend a GP surgery, pharmacy or hospital.

 

Please follow the advice on the NHS uk website which is constantly being updated https://www.nhs.uk/conditions/coronavirus-covid-19/

 

Booking appointments in advance is no longer possible and online booking of appointments at the Porch Surgery has been suspended for the time being. Most non-urgent work including NHS health checks, minor operations and routine chronic disease management clinics has been cancelled.

We will not be offering ear syringing from 1st Aug 2019 ( posted on Apr 29, 2019 )

Ear syringing is out dated and not essential, ear wax can be managed with self-care in almost all cases and otherwise micro-suction is a safer and more effective method of wax clearance for the small numbers of people who cannot self-manage.The CCG advice for ear care:

 

http://www.wiltshireccg.nhs.uk/wp-content/uploads/2013/12/Blocked-ears-wax-self-guidelines-for-patients.pdf

 

There are a number of private providers who offer micro-suction.

MJOG messenger – download the free app for secure, two-way communication with your GP Practice ( posted on Mar 22, 2019 )

 

GP Practices in Wiltshire are offering their patients a smart way to communicate via a free, downloadable app – MJOG. The app provides a simple and secure channel for two-way communications between the GP Practice and the patient.

 

Dr Jonathan Osborn, GP at Giffords Surgery and Chief Clinical Information Officer for Wiltshire CCG explains: “MJOG is a fantastic, free, secure and simple-to-use app that I’m encouraging all of my patients with smart phones to download.”

MJOG provides patients who have downloaded the app with secure, two-way direct messaging with their Practice, including:

  • Handy appointment reminders
  • Instant notifications from their GP Practice
  • One-click process for cancelling their appointments
  • Private and secure messaging

Dr Osborn continues: “Many Practices already use straight-forward text messaging to communicate with their patients, but MJOG notches this up a level. Patients are able to receive information in a more informative way when compared to SMS, with the added convenience of being able to reply at the touch of a button. MJOG also makes it simple for patients to cancel their appointments in one-click, saving them time by removing the need to telephone the Practice.”

 

Practices that are using the MJOG app are sending their patients a text message to encourage them to download the app for free, from the App Store or Google Play. MJOG has no hidden message costs for the patient.

 

Patients should ensure their Practice has their up to date contact details.

First Contact Physiotherapist Specialist Service ( posted on Jan 10, 2019 )

 

Do you have a sprain, strain, muscle pain, joint pain and stiffness or back pain? You could see a specialist physiotherapist instead of your GP. Ring the surgery as usual and ask about the service, you may need to describe the problem to ensure that the physiotherapist is the right person to see. 

 

Physiotherapy poster

Evening and Weekend Appointments ( posted on Oct 12, 2018 )

Evening and Weekend Appointments

 

You can now access additional Primary Care Services in the evenings and at weekends.

 

Improved Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and the weekend. These appointments are available 18:30-20:00 Monday-Friday, and Saturdays, Sundays and bank holidays.   This collaboration  by  practices  will ensure all patients in Wiltshire have this option, but this might mean you will be offered an appointment at another practice.

 

Appointment types will vary - some being face-to-face, some on the phone - and there will be a mixture of bookable and same-day appointments available across the week. We will be offering  appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse or Health Care Assistant . We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.

 

To book such an appointment, contact your local Surgery during normal opening times. A receptionist will explain the process, and ensure the booking is appropriate. You will need to give consent to use this service.

For more information, please contact your usual GP surgery.


Handi App - Advice for parents on common childhood illnesses ( posted on Dec 4, 2017 )

Handi App

 

The Handi App is a free mobile app which provides expert advice to parents, carers and health care professionals on common childhood illnesses.

 

 The six most common childhood illnesses covered in the HANDi App:

  1. Diarrhoea (Gastroenteritis)
  2. Chesty Baby (Bronchiolitis)
  3. Chesty Child (Wheeze and Asthma)
  4. High temperature
  5. Abdominal Pain
  6. Common newborn problems

How to download the HANDi App:

  1. Visit the iTunes App Store or Google Play Store
  2. Search for 'Handi / Handi Paediatric' and download for free
  3. Open the app and select your local area: click on the Royal United Hospital, Bath NHS Foundation Trust logo
  4. Select who you are – if you are a parent/carer, or healthcare professional
  5. Choose the condition the child is suffering from the list of six illnesses displayed
  6. Answer questions on the condition

Accessible Information Standard - What is it? ( posted on Aug 3, 2016 )

It aims to ensure patients and carers with a disability, impairment or sensory loss;

 

  • Get information they can access and understand
  • Receive any communication support they need

 

Please talk to any of our team, we want to ensure we communicate effectively with you;

 

Do you have any special communication requirements?

 

What communication support should we provide for you?

 

For patients with profound hearing loss an email address is available upon request.

 

What will we do with the information?

 

Record on your file what your communication needs are, and make sure that you get information in an accessible way and communication support if you need it.

 

When necessary and with your permission share this information with other NHS and adult social care providers.

 

For more information please visit the following website: www.england.nhs.uk/accessibleinfo

ACCESS TO ONLINE SERVICES ( posted on Mar 23, 2016 )

We are pleased to be able to offer our patients a variety of on-line services. 

 

 

What are On-line Services?

 

By accessing this facility you can:

  • Order repeat prescriptions
  • Book routine GP Appointments
  • Cancel appointments
  • Update your contact details
  • View your Summary Care Record (medication and allergies)
  • View your Medical Record Detailed Read Coded entries
  • View your Medical Record (Entries made since 01.04.17)

 

 

How do I access these services?

Due to the confidential nature of this facility, all patients requesting access will need to read the Patient Access to On-line Services Terms and Conditions leaflet and complete an application form.

 

 

Where can I find these documents?

  • Reception staff will be able to supply you with the information
  • Downloadable in 'Our Documents' on the left hand side tab of the home page

YOUR NAMED GP ( posted on Mar 4, 2016 )

 

You may be aware that all practices are required to provide their patients with a named GP who is responsible for patients’ overall care at the practice.  If you express a preference as to which GP that is, the practice will make reasonable efforts to accommodate this request.  This does not prevent you from seeing any other GP in the practice.

 

The named GP will take lead responsibility for the coordination of all services required under the contract and ensure they are delivered to each of their patients where required (based on the clinical judgement of the named accountable GP)

 

Patients will be informed of their named accountable GP at the first appropriate interaction with the practice.

If you wish to know the name of your named GP, please ask the receptionist.  


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