The Porch Surgery - Administration Team

Our Administration Team

Susanne Salen

Deputy Practice Manager

Susanne has worked in retail store management as Assistant Store Manager with responsibility for personnel management and staff welfare. She was employed by Marks and Spencer Financial Services, after which she spent time with a manufacturer as a Key Account Manager and more recently as a Health and Safety Assessor.

Susanne is responsible for the day to day running of reception and her aim is to work with her team in providing a welcoming and efficient service to all patients of the Porch Surgery.

Administration Team

The Partners are supported by a strong administrative team who have a wealth of knowledge and experience.

Receptionists: We are unable to give out any information to family members or friends unless written consent from the patient concerned has been given to the Practice. Please understand that this is a stipulation of the Data Protection Act and is for the protection of our patients.

Personal Assistants: Each doctor has their own PA who deal with referral information, liaise with hospitals and other departments regarding patient enquiries.