Urgent appointments
To request an urgent appointment for today or tomorrow (Monday to Friday)
- use our appointment request form, Monday to Friday from 7:30am to 5:30pm. We will respond within 1 working day during opening times
- phone us on 01249 712232, Monday to Friday, when we are open
If you cannot use our online form, please call us. A member of our team will help you fill it out. We will send it to a doctor in the same way as an online request.
When you get in touch, we'll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Routine appointments
To request a routine appointment in the next 14 days
- use our appointment request form, Monday to Friday from 7:30am to 5:30pm. We will respond within 1 working day during opening times
- phone us on 01249 712232, Monday to Friday, when we are open
- use your NHS account (through the NHS website or NHS App) to book a screening test or vaccination
If you cannot use our online form, please call us. A member of our team will help you fill it out. We will send it to a doctor in the same way as an online request.
When you get in touch, we'll ask what you need help with.
We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.
Read more about managing your health online.
Your appointment
However you choose to contact us we may offer you a consultation:
- by phone
- face to face at the surgery
- by text or email.
Appointments by phone or by text or email can be more flexible and often means the doctor or nurse can help you sooner.
To cancel your appointment:
- use your NHS account (on the NHS website or in the NHS app)
- fill in a form on this website
- fill in an online form
- reply CANCEL to your appointment reminder text message
- phone us on 01249 712232, Monday to Friday, when we are open
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
Extended access on Monday evenings until 8pm as well as various other extended access sessions throughout the year on Wednesday and Friday evenings and Saturday daytimes.
If you need medical help now, use NHS 111 online or call 111. NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.
Please tell us:
- If there's a specific doctor, nurse or other health professional you would prefer to respond.
- If you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email.
- If you need an interpreter.
- If you have any other access or communication needs.
If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need.
To request a home visit, it's helpful if you phone the practice as soon after 8am as possible on 01249 712232.
You can also:
- visit the surgery and speak with a receptionist, Monday to Friday, when we are open
- fill in an online form
