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Welcome to The Porch Surgery

Non-urgent advice: Triage form for GP appointment requests and admin queries

Please select the following link if you require a GP appointment or have an administration query


https://florey.accurx.com/p/J83010

All patients calling to request a GP appointment will be asked to complete the quick and easy online form.

Patients who do not have access to the internet or are unable to use the form can still call the surgery and one of our reception team will complete the form with you, this will then be sent to the doctor in the same way as patients using the online link.

Once the form is submitted, a doctor will review the form and determine the most appropriate action based on the information provided in the form. You will receive a response within one working day.

Please note that the form is only accessible between 07:30 am and 17:30 pm Monday to Friday.

If your matter is urgent please contact the surgery on 01249 712232.

Non-urgent advice: NEW Data Sharing

Read about how your data from GP medical records will be shared from 1st September 2021.

Read all information here

Non-urgent advice: Practice Brochure

This Porch practice leaflet is designed to give you some basic information regarding our services.

Read all information here

Non-urgent advice: Complaints

The complaints brochure is designed to give you information regarding our complaints process.

Read all information here

Find local service

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life threatening emergency, please dial 999

All enquiries01249 712232

Emergencies01249 714949

(Phone for request between 8am and 10.30am)

Out of Hours

NHS 111

(between 6.30pm and 8am weekdays and 24 hours weekends and bank holidays)

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You can use the online services to check your symptoms and get instant advice, book appointments, order repeat prescriptions, view your GP medical record and more.

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