Appointments

You can make a routine appointment with a doctor online via SystmOnline. If you already have an account please click on the image below.


Online Appointment System


If you are making an appointment for an on-going illness we encourage you to try and see the same doctor for follow-up care.

GPs have routine appointments available between 8:30am to 11:30am and 2:30pm to 5:30pm Monday – Friday. Please call 01249 713019 to make an appointment.  

We have a number of appointments that are pre-bookable up to 3 weeks in advance.

Each day our computer releases a selection of appointments sooner than the 3 weeks – depending on the GPs’ working patterns.

If what we have available doesn’t suit, you are welcome to phone on any day to see if there is a more convenient appointment to suit your needs.

Telephoning for an appointment rather than coming into the surgery ensures 100% patient confidentiality.


Extended Hours Routine GP Appointments

(Currently Not Available)

Each week we offer some early morning appointments from 7.15 am and some evening appointments up to 7.30 pm. We also offer routine appointments on alternate Saturday mornings.


Daily Duty Surgery

Patients will be asked to provide the following:

  • A brief outline of the symptoms
  • How long have they had them
  • Whether they have previously seen a GP or nurse with this ailment?

What are the times of the Duty Surgery?

Monday to Friday 8.30 am – 11.30 am and 2.30 pm – 5.30 pm

How will I access the service?

If patients feel they need to speak to a ‘Duty Clinician’ they are asked to telephone our appointments line on:  01249 713019


Nurse Clinics

There are a variety of Nurse led clinics running between 8:00am and 6:30pm – Monday to Friday

Although we have up to three appointment telephone lines available, this number can get very busy first thing in the morning. If it is engaged, please be patient and keep trying. The receptionists will answer it as quickly as they can. 


Other useful contact numbers: 

Emergencies: 01249 714949 

Results: 01249 712232 

General Enquiries: 01249 712232 

House Calls: 01249 712232 (Phone for request between 8 am and 10.30 am) 

Out of Hours: NHS 111 (between 6.30 pm and 8 am weekdays and 24 hours during weekends and bank holidays)


Improved Access

(Currently Not Available)

You can now access additional Primary Care Services in the evenings and at weekends.

Improved Access is a Wiltshire-wide initiative where local practices are working together to offer increased availability of services and appointments in the evenings and the weekend. These appointments are available 18:30-20:00 Monday-Friday, and Saturdays, Sundays and bank holidays. This collaboration by practices ensures all patients in Wiltshire have this option, but this might mean you will be offered an appointment at another practice.

Appointment types vary some being face-to-face, some on the phone and there are a mixture of bookable and same-day appointments available across the week. We offer  appointments with GPs as well as with other healthcare professionals, such as a Practice Nurse or Health Care Assistant . We are keen to balance the importance of continuity of care with convenient access for patients, while ensuring that the service is safe.

To book such an appointment, contact your Surgery during normal opening times. A receptionist will explain the process, and ensure the booking is appropriate. You will need to give consent to use this service.