Friends and Family Test Results

When you receive care or treatment within the NHS you can fill out a short questionnaire to give us feedback that will help to improve local services for everyone. You may also receive an electronic (text) version on your mobile following an appointment at the surgery. 

It gives you the chance to tell us what you think about your experience… good or bad.  You can explain your answer and tell us how we can improve things.

We look at the feedback on a monthly basis and use the information to make decisions that will make local services better for local people.

It is open to all patients, whatever your age or healthcare needs.  You don’t have to give your name or contact details so our staff won’t know the comments came from you.

We believe that, if our services are good enough for you and your family and friends, then they’ll be good for everyone.


Feedback 

Patients were asked ‘How likely would you recommend our GP Practice to Friends and Family if they needed similar care or treatment’

The results for June 2020:

EXTREMELY LIKELYLIKELYNEITHER LIKELY OR UNLIKELYUNLIKELYEXTREMELY UNLIKELY
221 14310

We would like to thank everyone for taking the time to complete the Family and Friends test.